Where is your store located?
We are located in Depew New York .

What is threadshavens’s Return Policy?
For detailed information about our return policy, please refer to the “Return and Refund Policy” tab on our website.

Will I receive a confirmation email when my order is submitted online?
Once you complete your order, you will automatically receive a confirmation email acknowledging receipt of your order.

How do I process a return?
To initiate a return, please contact us at  [email protected] for further assistance.

Any product exclusions or restrictions?
All Products on sale are final purchases. Please check the product title for any disclaimers indicating if the item is on sale.

Contact Us

For prompt assistance, please contact our customer support team:

  • Address: 344 Rhode Island Avenue Depew New York 14043 United States
  • Phone: +14085248630
  • Email:  [email protected]