Performance Measurement: Getting Results

Performance Measurement: Getting Results is a practical guide to designing and implementing performance measurement systems that help organizations achieve their goals. The book provides a step-by-step framework for developing performance measures, collecting data, and using the results to improve performance. It includes case studies from a variety of organizations, including government agencies, non-profits, and businesses. The book is written in a clear and concise style, and it is packed with practical tips and tools. Performance Measurement: Getting Results is an essential resource for anyone who wants to improve the performance of their organization.